Your data.
Your next step.
How to ask about, access, correct or delete information held by Zenwalk LLC.
Send a request by email
Contact abuse@myddls.com with the subject “Star Bridge data request”. Tell us whether you are requesting access, correction, deletion, or more information about how your data is handled.
- Describe the request and, if applicable, provide your account email and service-provider name or site code.
- Where possible, write from the email address associated with the account. Do not attach identity documents unless a necessary, secure verification process has first been agreed.
- Do not send passwords, verification codes, subscription URLs, access tokens, private keys or node configurations.
Who handles the request?
Zenwalk LLC handles requests concerning information it holds. A separate service provider controls its own account, subscription, billing and node records. For those records, use that provider’s support or account-deletion process. If you are unsure who to contact, describe the situation without including credentials.
What happens next?
We review the scope of your request and may need proportionate verification before disclosing or changing information. We handle requests in accordance with applicable law and explain any identity checks, retention obligations, restrictions or records that cannot be removed. An email request does not by itself trigger automatic deletion.
Disconnecting is not deleting. Signing out, removing a VPN profile or uninstalling Star Bridge does not automatically close your provider account, erase server-side data or cancel a paid plan. Manage any subscription with the party that bills you.
Looking for connection help instead?
Visit the support questions. For privacy background, read Privacy & data.